Voids allow you to effectively terminate the sale as if it never happened. When a full void occurs, no money is moved between any of the parties involved in the sale transaction. 


Step 1:

  1. Filter (if needed)

  2. Select the transaction you need to Void from the Sales and Purchases transaction grid


Step 2:

  1. Click the 3 vertical dots under Actions on the far right of the screen

  2. Select Void or Return

       

Note: Voids apply only to credit card sales. If you need to process a return to a cash sale you will need to use the 'Return' endpoint.






For further detail, view Voids in our technical documentation.