ConnexPay

Using the Support Desk 6

• Opening a Support Desk Ticket
• Copying (cc) Others When Opening a Ticket
• Creating a Support Desk Account
• Password Reset Instructions
• Password Requirements

See all 6 articles

Outages 1

• Report an Outage

Transactions 9

• Voiding a Transaction
• Refunding a Transaction
• Cancelling a Transaction
• Viewing & Closing Open Transactions
• Virtual Card Transaction History Events

See all 9 articles

Purchases 3

• Issuing an ACH Purchase
• How to Create a Lodged Card
• VCC Transmission

Chargebacks 6

• Chargeback Quick Reference Guide
• How to Handle & Avoid Chargebacks
• Chargeback/Dispute Rules
• How to File a Chargeback
• How to Match Your Bank Statement and Chargeback Cases

See all 6 articles

API 4

• API Overview
• Sales API & Purchases API Endpoints
• Authentication and Authorization
• Changing the Statement Description

Declines 2

• Creating Decline Notifications
• Decline Codes

Analytics 1

• How to Access Analytics/Reports

Funding 5

• Self-Service Funding
• Self-Service Withdrawal
• Bank Account Change
• Domestic Wire Instructions
• International Wire Instructions (US Currency)