Opening a Support Desk Ticket


Step 1: From the Bridge portal, click on the Help button.

Step 2: Within the Support Desk, click on Open A New Ticket.

Step 3: Fill out the form and press Submit. 


An automatic email with your ticket number and a link to view your ticket in the portal will be sent to you. 

Your Customer Engagement Specialist will contact you with an update, via email, shortly after you open the ticket.

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