Step 1: Your Customer Engagement Specialist will send an activation email from support@connexpay.com. Click on the link to activate account, this will open the Support Desk URL.
Step 2: Once the Support Desk URL opens up, enter the email address that received the activation link and select RESET MY PASSWORD
Step 3: You will receive another email. Click on the activation link to reset the password.
Step 4: The link will bring you to a new Support Desk URL, where you will be prompted to create your password. Then click UPDATE & LOG IN
Password Requirements:
Minimum length of 8 characters
Must contained uppercase and lowercase letters
Must have at least one special character ($ # @ etc.)
Cannot contain username or email address
Cannot be the same as last 3 password(s)
If you do not see an email from ConnexPay Support Desk, check your Spam/Junk folder.
Yvonne Summers
TABLE OF CONTENTS
Step 1: Your Customer Engagement Specialist will send an activation email from support@connexpay.com. Click on the link to activate account, this will open the Support Desk URL.
Step 2: Once the Support Desk URL opens up, enter the email address that received the activation link and select RESET MY PASSWORD
Step 3: You will receive another email. Click on the activation link to reset the password.
Step 4: The link will bring you to a new Support Desk URL, where you will be prompted to create your password. Then click UPDATE & LOG IN
Password Requirements: